„Our goal: Satisfied customers“
Our end customer hotline is the first line of contact, even for the smalles of issues. The trained service team provides expert answers in a professional atmosphere which enhances the quality of the customer-supplier relationship.
SPECIALIZED AND MULTI-LEVEL:
- Inbound receipt & fault clarification
- Analytical fault identification
- Device commissioning assistance
- New installation guidance and assistance
- Operation error clarification
- Equipment operation and comonent assistance
- Custom solution development
- General handling of service issues
- The in-house call center is exclusively staffed by employees of the service center.
„OUR EXTRA EDGE: SPECIAL SUPPORT HOTLINE“
Service is not just an issue for our consumers. Our expertise provides a solid foundation for close cooperation and excellent support for trade and industry.